Question 1

Is analytics data real time?

Accepted Answer

Some traffic views use recent event data, but operating reports require synchronization and calculation. Use the freshness state shown in the product rather than treating every report as real time.

Question 2

How are multi-currency orders combined?

Accepted Answer

Reports convert trusted amounts into the configured reporting currency and do not directly add raw values from different currencies when rates are unreliable.

Question 3

Are refunds assigned to order date or refund date?

Accepted Answer

It depends on the report. Refund trends generally use the refund date, while some sales breakdowns associate refunds with orders. Check the definition shown for each metric.

Question 4

Is missing cost treated as zero for profit?

Accepted Answer

No fixed value is invented. Profit reports use trusted, recorded cost data and should keep missing data visible.

Question 5

Can reports be exported?

Accepted Answer

The analytics workspace provides export actions; exported content depends on the current report, filters, and permissions.

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